Frequently Asked Questions
We want you to feel confident and prepared before your special photo shoot in Japan.
Here, we’ve gathered answers to the most common questions we receive — from what to wear and what happens in case of rain, to how you’ll receive your photos.
If you have any concerns or requests that aren’t listed here, please don’t hesitate to contact us directly.
We're here to make your experience as smooth and memorable as possible.
👉 Our cancellation policy is also listed at the bottom of this page for your reference.
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01
Do I need to speak Japanese?
A: No problem at all. We use reliable translation apps to communicate with non-Japanese speakers. All of our previous guests were very satisfied with the experience.
02
Can I choose my kimono?
A: Yes! You can select from a variety of authentic bridal kimonos, including “Uchikake” – a royal-grade garment once worn by nobility.
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03
Is hair and makeup included?
A: Yes, professional hair and makeup services are part of the plan. We offer elegant Japanese styles to match your kimono.
04
Where will the photo shoot take place?
A: In serene, hidden spots like ancient temples, quiet gardens, and historic castles in Fukui — away from crowds.
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05
What if it rains?
A: If it rains, we’ll simply move the session indoors. While changing the date is usually difficult, we can adjust the time a little to match the weather.
06
Can we do a legal wedding?
A: This is a symbolic ceremony and photo shoot, not a legal marriage. You’ll create beautiful memories, not paperwork.
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07
How will I receive the photos?
A: You will receive your photos as digital data. Your photographer will provide a download link online. Delivery usually takes about 1 months, and we guarantee at least 100 edited photos.
08
Is the photo location far? How do we get there?
A: Some photo locations may require a short drive from the meeting point. As part of our service, we will also be heading to the location by car, and you are welcome to join us for the ride. This is simply to make your experience smoother — we’re happy to support your journey to the site.
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09
What payment methods do you accept?
A: We accept payment in Japanese yen, either by cash on the day or via WISE international transfer in advance.
Please make sure your payment is completed by the day of your photo shoot.
Cancellation Policy
We understand that travel plans can change. However, due to the preparation involved, we kindly ask for your understanding regarding the following cancellation terms:
1
7 days or more before
7 days or more before the photo shoot: No cancellation fee.
2
3–6 days before
3–6 days before: 50% of the total fee will be charged.
3
Within 2 days or no-show
Within 2 days or no-show: 100% of the total fee will be charged.
Please contact us as soon as possible if you need to cancel or reschedule.
We do our best to assist you within reasonable limits.